In plant hire, deliveries and collections are a key contact point with our customers. So the way our drivers interact with our customers is incredibly important. That is why we are delighted to award our first “Above & Beyond” award to one of our HGV drivers, Alex Pop.
Alex has been awarded the prestigious Above and Beyond award after receiving excellent feedback from a major customer. The award, which is given to employees who go deliver more than their job responsibilities, was presented to Alex in recognition of his positive and friendly attitude when interacting with customers, but also following feedback from the wider Plantforce team.
Plantforce Transport Manager, Ian Blackburn said, “Alex’s cheerful attitude and willingness to go the extra mile makes our customers experience with Plantforce all the more enjoyable. As well as being punctual, Alex greets us all with a smile on his face and takes great care in delivering and collecting our machines, making sure they are in top condition. His positive attitude is contagious and I am delighted he has won this award – he really deserves it”.
The Above and Beyond award is just one of the many ways Plantforce rewards and recognises their hard-working team. When presented with the award, Alex said, “Although I am honoured to receive this award, I was simply doing my job. I really enjoy working here, we have a great team and that is what really puts me in a good mood as I head into work each day. But I would like to thank Ian and the rest of the Plantforce team for this recognition.”
The award not only highlights Alex’s exceptional service, but also the strong relationship between Plantforce and their customers. It serves as a reminder that excellent customer service goes a long way in building a successful business. Congratulations to Alex Pop on his well-deserved Above and Beyond award. With employees like him, it is no surprise that Plantforce has built a reputation for delivering excellent customer service. And now you can get the helpful drivers like Alex at Plantforce to move your equipment too, following the launch of a new Heavy Haulage division.
