Quality and Governance

Quality and Governance

At Plantforce, we understand the importance of providing our customers with a consistently high level of service. We strive to not only meet the expectations of our customers, but to exceed them. This is why we are committed to offering a service that our customers value, while ensuring that the same level of service is achieved each and every time. Our commitment to this is demonstrated in the accreditations we have achieved and continue to work towards.


ISO 9001 – Quality Management System

ISO 9001 sets out the criteria for a quality management system and is the only internationally recognised standard for quality management. This standard is based on a number of quality management principles including a strong customer focus, the motivation and engagement of top management, the process approach and continual improvement all of which align with the core values of Plantforce. Accreditation to ISO 9001 helps us ensure that customers get consistent, good-quality products and services.

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ISO 14001 – Environmental management system certification

ISO 14001 sets out the criteria for environmental management, it aids in marking the framework that our environmental management system is built on to ensure that it is effective. ISO 14001 provides assurance to company management, employees and external stakeholders that environmental impact is being measured, monitored and improved.

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ISO 45001 – Occupational health and safety management system certificatio

ISO 45001 specifies the requirements for an effective occupational health and safety (OH&S) management system and assures Plantforce that our provisions to provide a safe and healthy workplace are suitable and sufficient by preventing work-related injury and ill health, as well as by proactively improving our OH&S performance. The ISO 45001 framework directs our management system to establish, implement and maintain continual improvement in occupational health and safety, eliminating hazards and minimising OH&S risks and take advantage of OH&S opportunities.

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ISO 50001 – Energy Management System Certification

ISO 50001 gives the necessary guidance to establish an effective energy management system and is based on the management system model of continual improvement. This makes it easy for Plantforce to integrate energy management into our overall efforts to improve quality and environmental management topics. ISO 50001 provides us the requirements to maintain a policy for more efficient use of energy, set and fix targets and objectives for energy efficiency, use data to better understand and make decisions about energy use, measure the results, review how well the policy works, and continually improve energy management.

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Fleet Operator Recognition Scheme

The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme for fleet operators.

FORS aims to drive up standards within fleet operations and demonstrate which operators are achieving exemplary levels of best practice in safety, efficiency and environmental protection.

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The Railway Industry Supplier Qualification Scheme – RISQS

RISQS is run by the industry, for the industry – so you can be sure that we have the best interests of rail buyers and suppliers in mind.

We have over 90 buyer members, including Network Rail and Transport for London.
We help them do business with confidence – by finding the right suppliers, with the right capabilities, at the right time. We also have more than 4,000 supplier members – we help them demonstrate their capabilities and give them visibility.