Operations Controller
Our vision is:-“To be our Customer’s first choice through safety, sustainability and integrity.”
At the heart of our strategy are our people. Plantforce are committed to investing in our people and culture, matching the right people in the right roles from the start. Fostering growth by empowering our people to develop alongside the business, enabling career progression and the creation of new opportunities with on the job training.
As a result of our continued growth, we are excited to be recruiting for the role of Operations Controller – Digital, if you believe you’re the right candidate, read on to learn more!
Job Purpose:
To ensure the daily accuracy of the digital division, the national upkeep of our systems, including hire records and charges, on and off hire requests and hire contracts in our plant management system.
This is a varied job that requires great customer service and the ability to work on your own initiative. As it is a busy environment, you will need to be experienced in working in hire control and work well under pressure
Main Responsibilities:
- Manage hire requests (on and off hire) and create hire contracts on the Hire system.
- Coordinate and liaise with Customers, Fitters, Transport, Sales and the Workshop.
- Monitoring and organising contracts and invoicing.
- Working with customers to develop relationships
- Checking availability of equipment and ensuring that details are accurate and up to date.
- Ensure that the chargeable damages process is completed in a timely manner.
- Generate purchase orders for parts and subcontractors.
- Assisting with stock control, ensuring appropriate re-ordering as required.
- Manage installation, repair and maintenance job allocation for Digital engineers.
- Contribute to the efficiency of the business by identifying and implementing improved administrative processes and procedures.
Skills and attributes:
- Strong organisational skills
- Ability to work in a fast-paced environment
- Excellent attention to detail
- Good communication skills, with a confident telephone manner
- Team Player mindset, with an Enthusiastic and friendly, with a positive attitude.
- A proactive approach to problem-solving and decision-making
Essential Requirements:
- Right to work in the UK
- Good knowledge of Microsoft packages
- Full Driving Licence
Beneficial skills and qualifications:
- Experience working in a plant equipment/plant hire environment.
- Experience of the Syrinx system is desirable but not essential as training will be given.
Benefits:
- Enhanced annual leave entitlement, increasing with length of service
- Workplace Pension
- Refer a friend scheme
- Employee Assistance program
- Wellbeing support
- Annual employee satisfaction survey
- Discounted gift card scheme – Saving up to 15% on a huge range of physical and digital gift card from big name retailers.
- Paid volunteer days to support our community team and our chosen charities
- Paid volunteer days for registered individuals within any Government supported roles (e.g. Reservists).
- Eye test and vision care voucher scheme
- Free Annual flu vaccination vouchers
- Living wage accredited employers
How to apply
We actively welcome applications from candidates of all backgrounds and experiences and are committed to creating a diverse and inclusive workforce. Plantforce are an equal opportunity employer, and we are happy to discuss any reasonable adjustments needed to support your application or interview process.
For more information please contact Careers@plantforce.com
