Hire Desk Controller – Weston Super Mare
Our vision is:-“To be our Customer’s first choice through safety, sustainability and integrity.”
At the heart of our strategy are our people. Plantforce are committed to investing in our people and culture, matching the right people in the right roles from the start. Fostering growth by empowering our people to develop alongside the business, enabling career progression and the creation of new opportunities with on the job training.
As a result of our continued growth, we are excited to be recruiting for the role of Hire Desk Controller, if you believe you’re the right candidate, read on to learn more!
Job Purpose:
To be the main point of contact for major account customers, you will be responsible for coordinating the ‘on hire and off hire’ process, from the customer request through to invoicing.
Main Responsibilities:
- Arranging the hire contracts for equipment for bookings.
- Coordinate and liaise with Customers, Transport, Sales and the Workshop.
- Monitoring and organising contracts and invoicing.
- Working with customers to develop relationships
- Checking availability of equipment and ensuring that details are accurate and up to date.
Skills and attributes:
- Good organisational skills
- Excellent attention to detail
- Strong communication skills, with a confident telephone manner
- Ability to work under pressure
- Enthusiastic and friendly, with a positive attitude.
- Good knowledge of Microsoft package.
- Excellent Time management
Requirements and qualifications:
- Experience in plant hire
- Experience of the Syrinx system is desirable but not essential as training will be given.
Benefits:
- Refer a friend scheme
- Employee Assistance program
- Wellbeing support
- Generous holiday entitlement, increasing with length of service
- Annual employee satisfaction survey
- Discounted gift card scheme – Saving up to 15% on a huge range of physical and digital gift card from big name retailers.
- Paid volunteer days to support our community team and our chosen charities
- Paid volunteer days for registered individuals within any Government supported roles (e.g. Reservists).
How to apply:
We actively welcome applications from candidates of all backgrounds and experiences and are committed to creating a diverse and inclusive workforce. Plantforce are an equal opportunity employer, and we are happy to discuss any reasonable adjustments needed to support your application or interview process.
For more information please contact Careers@plantforce.com
